(650) 773-4041
Parking: mall parking
Last Visited: October 14, 2022
Atmosphere: 3 stars
Service: 3 to 4 stars
Price: $$
So if you've read any of my reviews, you know I don't typically write about chain restaurants unless it's super impressive or super bad. Here goes - I was excited to see a Super Duper Burgers pop up at Serramonte and after about a month of their being open and having gotten the kinks out, I was hoping that this was going to be a good experience.
I arrived a little before 5pm, so the place was just starting to get busy. There was a line to the registers and you have the option to use the two self-serve kiosks or order from a real person. I opted for the latter.
- Super Duper Burger - Two quarter-pound patties are served with super sauce. I added the freebies of grilled onions, tomato, pickles, and lettuce, along with paying for added cheese and bacon. I was not that hungry, but since we were in the neighborhood, I figured I could at least eat half, so I asked them to cut it. The first couple of bites were really good - nice grilled flavor and saltiness from the cheese and bacon. The toppings were present, but not particularly noticeable. The pickles don't actually come in the burger - those are actually over in the condiments area and you need to get them out of the jar yourself - see the upper left of the photo for a glimpse of the pickles. I wasn't actually that impressed by the pickles - they are crisp, but not that crunchy and they're quite tart. If I was basing it on the time at the restaurant, I would definitely recommend the burger, but you have to keep reading to know the true verdict. $10 burger, +$1 cheese, +$1.50 bacon- Garlic Fries - The fries were drenched with garlic oil and topped with 6 month aged cheddar. I thought it looked good when I saw others eating it while I was waiting for my food, but when it arrived, the fries were no longer crispy - at all. And they weren't particularly hot. The cheese was in that mid-ground of not solid and cold, and also not melted, but greasy. I couldn't find a single bite of fries that still had crunch and the bottom of the paper tray had a couple of teaspoons of oil there - it's as though they mixed a bunch of fries with garlic, left these in the bowl, they got soggy, and they served it anyway. Then the cheese sprinkled on top didn't melt because the fries weren't hot enough. Not recommended. $4.50
Okay, so this is where things go awry. Throughout the evening, my dining partner and I were forever thirsty. I ate garlic fries - I get it. I will have garlic breath all night, but it just gets weirder. I go to sleep, and I wake up constantly. Then I have a bad dream. I don't usually have bad dreams. And when I checked with my dining partner the next morning, I find out I wasn't the only one who had bad dreams.
So my Super Duper experience was super duper thirsty, super duper oily, and super duper weird/bad dreams. If the weather is hot, I might go try their Strauss soft serve shake or cone, but I don't have any plans to go back for a burger or fries. Super Duper memorable, but not in the good kind of way.
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